At Clarcona Movers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, use our moving services, or communicate with us. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information when you use our services or interact with our website. The types of information we collect include:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, bank account information, and billing address.
• Move Details: Information related to the moving services you request, such as the date of your move, the size of your household, and any special requirements you may have.
• Account Information: If you create an account or sign up for services, we may collect your username, password, and other related details.

Non-Personal Information

• Usage Data: Information about how you access and use our website, including IP addresses, browser type, pages visited, and referral sources.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files that store information about your preferences and activities on our site. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our website.

2. How We Use Your Information

We collect your information to provide the best possible service and improve your overall experience with Clarcona Movers. Specifically, we may use your information for the following purposes:

• To Process Your Moving Request: We use your personal information to provide you with quotes, schedule your move, and process payments for our services.
• To Communicate with You: We may use your contact information to respond to inquiries, confirm booking details, provide updates, and offer customer support.
• To Improve Our Services: We may analyze your usage data to enhance our website, streamline our services, and customize offerings based on customer preferences.
• To Send Promotional Information: With your consent, we may send promotional emails or newsletters about new services, special offers, or company updates. You can opt-out of these communications at any time by following the unsubscribe instructions in the email.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, resolve disputes, and enforce our contractual agreements.

3. How We Protect Your Information

We take the security of your personal information very seriously. We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and firewalls to prevent unauthorized access.

Despite our best efforts to protect your data, please be aware that no method of electronic transmission or storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, processing payments, or providing moving-related services (e.g., storage facilities, packing materials, etc.). These service providers are obligated to protect your information and only use it for the specific services they are contracted to perform.
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, or respond to legal requests, such as subpoenas or court orders.
• Business Transfers: If we undergo a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

5. Your Rights and Choices

We respect your privacy rights and provide you with the following options regarding your personal information:

• Access and Update: You can request to view, update, or correct your personal information at any time by contacting us directly.
• Opt-Out of Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by clicking the “unsubscribe” link in our emails or contacting us directly.
• Delete Your Information: You may request to delete your personal information, subject to certain legal or contractual obligations we may have. Please note that we may retain certain information for legitimate business purposes or as required by law.

6. Cookies and Tracking Technologies

To enhance your experience, we may use cookies and similar tracking technologies (e.g., web beacons, pixels) on our website. These tools help us analyze website traffic, remember your preferences, and provide you with a more personalized experience.

You have the ability to control cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may limit certain functionalities on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 18, we will take immediate steps to delete that information. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Clarcona Movers
7250 Clarcona Ocoee Rd,
Orlando, FL 32818
Email: info@clarconamovers.com
Phone: +14074873381

By using our services and providing your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Thank you for choosing Clarcona Movers. Your privacy is important to us, and we are committed to ensuring your data is handled with care and respect.